Needs your call
A customer asked for 25% off
Your discount cap15%
Requested25% — over the line
Anything within 15% would have gone out on its own. This one's over your cap, so it waits.
Approve onceDecline
Safety
Careful
by design.
Orca acts on its own — quoting, booking, ordering — but only ever inside the rules you set. The engine enforces them, so you're not the bottleneck: you draw the lines, and Orca stays between them. Here's how, in plain terms.
In rules we trust.
Orca's engine checks each action against your rules. You only hear about the things that fall outside the norm.
Keep the business safe
Boundaries, not bottlenecks.
Acts within your rules
Quoting, booking, ordering, refunding — Orca acts autonomously, but a deterministic engine ensures it never breaks your policies.
You draw the lines
Price floors, discount caps, spend limits, what's allowed. Set them once; the engine holds them until you want to change them.
Exceptions come to you
Get instant alerts when something falls outside your usual practices. Orca hands off decisions it shouldn't make, and you can jump in anytime.
Dials up the trust
Start with Orca drafting or only answering some of your customers, graduate to full autonomy. Loosen or tighten the leash whenever you like.
Everything on the record
Every message, quote, order and decision is logged and reversible, so you can always see what happened and why.
Your data stays yours
Export or delete any customer's information on request. Nothing is ever locked in.